Course Description

The largest growing area of federal contracting is the service area. Being a service provider to the government can be extremely profitable. Some service contracts can be structured to allow them to be extended over several years which can offer unique opportunities for you to grow your business. 

This course will focus on three major areas associated with service contracts:

Labor law requirements
The Service Contract Labor Standards Act along with other labor laws and Executive Orders (EO) are incorporated in all service contracts and set rigid requirements on contractors. If you are not aware of these requirements, the risks of non-compliance could be devastating to your business. 

What you will learn:

  • The knowledge and information you must possess to effectively manage and comply with labor related laws and EO requirements
  • The three classes of service employees and related government expectations 
  • Wage Determinations and Department of Labor involvement in non-compliance
  • Why you need to have a firm understanding of the Code of Federal Regulations (CFR)

Government surveillance
The government will perform periodic oversight and surveillance to ensure the work is performed at acceptable quality levels. 

What you will learn:

  • What is a Quality Assurance Surveillance Plan (QASP) and how is it used by the government
  • The government’s ability to have you submit a QASP as part of your proposal
  • How the government evaluates and rates your performance and what you do if you disagree with a rating

The period of performance on some service contracts can be extended over several years.  

What you will learn:

  • The government’s unilateral right to extend a service contract
  • What is an option and how they work in extending the term of a service contract
  • Terms and conditions (clauses) related to options which must be in your contract
  • Transitioning from one contractor to another (phase-in/out requirements)

Bennie Gonzales

Bennie Gonzales has over 35 years of procurement experience working as a Contracting Officer at Nevada’s Nellis Air Force Base and later at Los Alamos National Laboratory (LANL) where he served as the Acquisition Manager for the Special Nuclear Materials Laboratory project.   He currently trains and instructs DoD and civilian agency Contracting Officers enrolled in Level I, II and III Federal Acquisition Certification-Contracting (FAC-C) programs as well Contracting Officer's Representative (FAC-COR) certification program and provides consulting services to small business firms in the area of acquisition, contract administration and/or proposal development. Among his many accomplishments, Mr. Gonzales: Placed and administered the Department of Energy’s single largest cost-plus-award-fee subcontract for support services, a 1.5 billion dollar procurementDeveloped an Acquisition Career Management Program; the first formal training program for procurement professionals at Los Alamos National Laboratory which was recognized and accredited by the American Council on Education (ACE) and the Defense Acquisition University (DAU)Established the first ever HUB-Zone certification program and LANL’s Outreach/Inreach Small Business ProgramAuthored a proposal preparation guide entitled: A Guide to Developing Winning Proposals

Course curriculum

  • 1

    Chapter Slides

    • Chapter 1 Slides

    • Chapter 2 Slides

    • Chapter 3 Slides

    • Chapter 4 Slides

    • Chapter 5 Slides

  • 2

    Additional Resources

    • Course Resources

  • 3

    Course Lectures

    • Course Introduction

    • Chapter 1: Definitions

    • Chapter 2: Planning & Preparation

    • Chapter 3: the Service Contract Labor Standards Act

    • Chapter 4: Surveillance

    • Chapter 5: Performance Considerations

    • Course Exam