Course Description

If you are a service contractor, the federal government will assess your performance using a Quality Assurance Surveillance Plan (QASP).   The QASP is unique to service contracts and is a tool used primarily by government technical personnel to surveil, evaluate and measure your performance.

The focus of this course is to assist you in gaining an understanding of what exactly is a QASP, how the government goes about developing the QASP and how the government uses this tool. 

What you will learn in this course:

  • What is a QASP, how is it developed and how is it used in ensuring the quality of your work
  • Why the government may require you to develop a QASP and submit it as part of your proposal
  • What are the main elements of a QASP
  • How does the government use a QASP to measure your performance
  • The Contractor Performance Assessment Reporting System (CPARS), Past Performance Information Retrieval System (PPIRS) and relationship the QASP has on your final performance report card 

Bennie Gonzales

Bennie Gonzales has over 35 years of procurement experience working as a Contracting Officer at Nevada’s Nellis Air Force Base and later at Los Alamos National Laboratory (LANL) where he served as the Acquisition Manager for the Special Nuclear Materials Laboratory project.   He currently trains and instructs DoD and civilian agency Contracting Officers enrolled in Level I, II and III Federal Acquisition Certification-Contracting (FAC-C) programs as well Contracting Officer's Representative (FAC-COR) certification program and provides consulting services to small business firms in the area of acquisition, contract administration and/or proposal development. Among his many accomplishments, Mr. Gonzales: Placed and administered the Department of Energy’s single largest cost-plus-award-fee subcontract for support services, a 1.5 billion dollar procurementDeveloped an Acquisition Career Management Program; the first formal training program for procurement professionals at Los Alamos National Laboratory which was recognized and accredited by the American Council on Education (ACE) and the Defense Acquisition University (DAU)Established the first ever HUB-Zone certification program and LANL’s Outreach/Inreach Small Business ProgramAuthored a proposal preparation guide entitled: A Guide to Developing Winning Proposals

Course curriculum

  • 1

    Course Slides

    • Chapter 1 Slides

    • Chapter 2 Slides

    • Chapter 3 Slides

    • Chapter 4 Slides

  • 2

    Additional Resources

    • Chapter Links & Resources

  • 3

    Course Lectures

    • Course Objectives

    • Chapter 1: Definitions

    • Chapter 2: Planning and Preparation

    • Chapter 3: About a QASP

    • Chapter 4: Offeror Developed QASP

    • Course Exam